I really loved using Hoopla but now there are a whole bunch of things that dont work. Plus, Ive tried getting ahold of app support but they havent written back and its been 2 weeks. I was in the middle of listening to a series with a lot of books and most of them were on Hoopla. Then all of a sudden, the whole series disappeared and when I search the author or the series it says there are no titles found. However, if I go into my history and click on one of the books Ive already read from the same series, it gives me the option to borrow. You cant have it both ways, Hoopla. Either you have the books or you dont.
Also, since this all started happening, I cant seem to find any of the popular books on there. For example, I cant find any of the Harry Potter books. I also havent been able to find any books that are more than 5 hours long. I drive an hour one way to work so I cant waste a bunch of book borrows on short books.
I am thoroughly unimpressed with the direction Hoopla has taken, and with their lack of communication.